The www.bedollz.com website is an online store selling adult-only products, namely, toys, accessories, and erotic aids via the Internet. The website www.bedollz.com and the info@bedollz.com website belong to the individual company named Bedollz of Fabian Volken
resident of Belgium with a VAT number of B0895034935 which is legally managed. The following terms and conditions will apply to the use of the online store under the “Bedollz” brand located a t www.bedollz.com . Any user who enters and trades or makes use of e-shop services (hereinafter referred to as “visitor” and / or “user” or “customer” depending on whether it is limited to visiting only the store or also ordering and purchasing products) should be over 18 years of age and is deemed to be in agreement and accepts unreservedly the following terms herewith without exception . If a user is a minor and / or does not agree with these terms, he / she must undertake to refrain from the visit, use of the site as well as any transaction or use of the e-shop services. The Company reserves the right to modify or revise freely the terms and conditions of use and transactions from the online store whenever it deems it necessary, and undertakes responsibility to inform consumers about any change throughout the pages of this e-shop. Contracts through the online store are compiled in English.

PROVIDED INFORMATION AND PRODUCTS

The Company is committed to the accuracy, truthfulness and completeness of the information provided in the online store in terms of the Company’s identity and the transactions provided through the online store. The business operating in good faith, is not responsible for and is not bound by electronic data entries made by error / omission in common experience and is entitled to correct them whenever they become aware of their existence.

LIMITATION OF LIABILITY

The concerning the companies transactions from the online store is not responsible nor liable for damages in regards to faults/errors or damage resulting from the cancellation of orders, from non-execution or from delay in their execution, for any reason. It does not guarantee the availability of the products displayed in the online store, but it updates on the basis of the available data whether or not the customer concerned is available and undertakes in the event of a change of this information to inform the customers in good time about the unavailability, has no further responsibility. The online store provides content (ie information, names, pictures, illustrations), and the products available through the website “as they are”. Under no circumstances is the Company liable in civil or criminal terms for any damage (whether positive, special or incidental, which may include, but is not limited to, alternatively and / or cumulatively loss of profits, data, lost profits, monetary satisfaction, etc.) a visitor to the online store or a third party for a reason connected with the operation or not and / or use of the website and / or inability to provide products and / or information made available by him / her and / or any unauthorized interference third base on products and / or information available through it.

INTELLECTUAL PROPERTY RIGHTS

All content of the online store, including badges, signs, images, graphics, photographs, drawings, texts, etc. constitute the intellectual property of the Company and are protected under the relevant provisions of Belgian law, European law and international conventions. Any copying, transfer or creation of derivative works based on this content or misleading the public about the real provider of the online store is prohibited. Reproduction, retransmission, upload, communication, dissemination or transmission or any other use of the content in any manner or medium for commercial or other purposes is permitted only with the prior written consent of the Company or any other copyright holder. The names, images, logos and distinctive features listed and described in the online store under the “Bedollz” trademark or the products of the Company constitute its assets, protected by the relevant trademark laws. Their use in the online store does not in any way give them permission or right to use them by third parties.

USER LIABILITY

The adult user / customer agrees and undertakes to use the services, information and data of the online store as provided for by the law and based on the rules of good faith and business ethics. The adult user/ customer is obligated to not use the online store under the “Bedollz” brand for: 1. sending, publishing, sending by e-mail or otherwise transmitting any content that is illegal for any reason, causes unlawful insult and damage to the Company or any third party infringes the confidentiality or confidentiality of any person’s information; 2. sends, posting, sending by e-mail or otherwise transmitting any content that infringes user’s morals, social values, etc. 3. sending, posting, sending by e-mail or otherwise transmitting any content for which users have no right of transmission under the law or applicable contracts; 4. sending posting, sending by e-mail or broadcasting in other ways any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of third parties of any kind; 5. sending, publishing, sending by e-mail or otherwise transmitting any material that contained software viruses or any other code, file or program designed to interrupt, damage, destroy or operate any software or computer hardware; 6. deliberate or unintentional violation of applicable laws or regulations; harassing third parties in any way, 8. collecting or storing personal data about other users.

LIMITED LICENSE

www.bedollz.com. under the terms and conditions set forth herein and all applicable laws and regulations, grants to the adult single user a non- exclusive, non-transferable, personal, limited right of access, use and presentation of this website and its contents. This license is not a transfer of title to the site and its data and is subject to the following restrictions: (1) The user is required to keep on all copies of the website and its data all copyright and other proprietary notices and (2) it is expressly prohibited to modify the website and its elements to reproduce, publicly display, distribute or publicly use the content of the site for any public or commercial purpose.

PROTECTION OF PERSONAL DATA

The Company created this website for the sole purpose of serving its customers. The website www.bedollz.com. is simple and user-friendly while being designed to meet the specific needs of each user, (just as adults). In order to better serve the user, it is necessary to provide specific information. In order to achieve a better service to the user, the latter must provide specific information regarding the order processing and which are preserved by the Company. This Privacy Statement and the attached Terms and Conditions of this website describe the method of collecting data from www.bedollz.com . the use of such data by the Enterprise and the terms and conditions of use of this website. This Privacy Statement refers solely to the personal data of users that are provided by users during their orders on this site.

WHAT IS PERSONAL DATA ?

Personal data is information that identifies the user directly or indirectly. Indirectly means along with other information, such as your name, postal address, email address and phone number, or a unique device ID number.

GENERAL TERMS

The information voluntarily provided by the users of the mentioned website is used by www.bedollz.com . in order for users to have direct and effective contact with the store, to provide them with answers to specific questions that pose and finally serve and execute their orders. The information collected by “Bedollz” through the website is designed to measure its number of traffic, to define customer requirements for more products and to facilitate business transactions. www.bedollz.com does not distribute to any other organization or affiliate that is not affiliated with this email address, or any other information related to its users and customers, except to direct partners in the ordering process and to that effect; and only for example in the cooperating banks for payment by credit card or pay pal system as detailed below, or in the cooperating transport companies to send the goods to the recipients.

COLLECTION OF INFORMATION

“Bedollz” has its website designed so that their users can visit without having to reveal their identity unless they wish. Visitors to our site are asked to provide us with their personal data only if they want to order a product (s), subscribe to our website. Use of Information: “Bedollz”, through its website, collects the following types of information about users: (1) data that the user gives us when registering as a customer, (2) information that the user gives us in order to execute the order from “Bedollz”, (3) data that the user gives us when connected via another platform (ios, android, Facebook, instagram apps). When completing any order form on our site, the user will be asked for the name, address, postal code of the area, e-mail address, phone number and possibly credit card details depending on how the order was paid. In addition, more specific information may be required, such as an order’s delivery or delivery details, pricing details or bid details requested by the user. “Bedollz” makes use of the information you provide to us during the electronic dispatch of the form in order to contact you about (i) delivering the order to your site, (ii) confirming and identifying the customer in each (iii) for new products offered by “Bedollz” (iv) special offers at www.bedollz.com via a newsletter. The Company is entitled to inform its customers about new products and special offers via newsletter, but in any case you have the option to choose whether or not you want to receive such communications from www.bedollz.com by sending your request via e-mail at info@bedollz.com . Access to Information: Every order processing requires the collection of personal information, for delivery or booking of an order. Also, the use of a credit card in order to be charged requires identification of legally identifiable information, is guaranteed in the first and only time. Any documentation and certified documents declaring the identity of the customer remains strictly confidential and is only checked by the responsible department of www.bedollz.com . All the information and informations required to pay the merchandise by credit card or pay pal is managed by the Bank or the credit institution of the Customer through whom the latter has chosen to make the payment. The Company does not manage the data necessary for payment as the payments are not processed by it but by the cooperating Bank or credit institution. Your submission of your personal data, means that you consent to using these data by employees of “Bedollz” for the reasons outlined above. “Bedollz” requires its employees and website maintainers to provide their users with the security level mentioned in this Privacy Statement. In no other case www.bedollz.com can share your personal information with others without your prior consent, unless this is required by the law. Please be aware that under certain conditions permitted or required by law or judgment, the collection, use and disclosure of your personal data that have been collected online without your prior consent (for example, case of a court decision).

USE OF PERSONAL DATA

We will use your personal data for the purposes as outlined above. We do not collect or process any more or other types of personal data than is necessary to fulfill the respective purpose. We will use personal data only as defined in this Privacy Policy unless you have specifically given
your consent to another use of your personal information. If we intend to use your personal data that we process with your consent for purposes other than those disclosed in this consent, we will notify you in advance and, where processing is based on your consent, we will use your personal data for a different purpose only with your permission. Using Customer Data for Advertising Purposes For the continuous improvement and enhancement of our services, we may send you e-mail marketing messages that are relevant to our business and which may be of interest to you. You can select the kinds of communications you want to receive at any time by updating your email preferences. You can also unsubscribe at any time. Sending sms to the mobile phone number that you have given us during your order is done to inform you of the evolution of your order. You can choose whether or not you want to receive promotional / promotional material via sms through the account you have created on our website. Consent: We will not use your data for advertising purposes unless you have given your prior explicit and free consent. – To stop receiving emails for marketing purposes, follow the instructions in the email you receive. Legal Obligations and Legal Defense: We may need to use and maintain personal data for legal and compliance purposes, such as preventing, detecting, or investigating a crime, preventing loss, fraud or any other misuse of our services and IT systems. We may also use your personal data for internal and external audit requirements, information security purposes, or for the protection or exercise of our rights, privacy, security, property or other persons. This privacy policy is also applicable to the use of our website www.bedollz.com with the following mechanisms and features related to confidentiality.

COOKIES

www.bedollz.com has the ability to use cookies as part of the facility and the operation of the services through its website. Cookies are small files (text files) that are sent and stored on the user’s computer, allowing websites such as www.bedollz.com to function seamlessly and without technical abnormalities, to collect multiple user options, to recognize them frequent users, to facilitate their access to it, and to collect data to improve the content of the site. Cookies do not cause damage to users’ computers or to files stored on them. We use cookies to provide you with information and to process orders, but also allow us to present you advertising and educational content relevant to your interests and needs. Please keep in mind that cookies are absolutely necessary for operation of www.bedollz.com You may opt out of such a use of cookies. You can also set your browser (chrome, firefox edge, etc) to notify you each time before a cookie is taken and you decide to receive it or discard it. In this case, keep in mind that you may not be able to take full advantage of the website. We reserve the right to change this cookie policy at any time. Any changes to this Cookies policy will apply once the revised Cookies policy is available on our site. Third-party advertisers and other businesses we partner may use their own Cookies to collect information about your activities on our site. We do not control these cookies. Processing of personal data The Enterprise is intended only for adult users whose data may be collected or processed with their consent. If we realize that minors’ personal data were collected in error, we will delete this data without undue delay. Correction, Modification or Deletion of Information www.bedollz.com allows its users to correct, change, add or delete data and information submitted to it. If you choose to delete information, www.bedollz.com will act to delete this information from its files directly. For user protection and security, www.bedollz.com will try to make sure that the person who makes the changes is actually the same person as the user.

In order to access, change or delete your personal data, to report problems with the operation of the website or to make any inquiries, contact “Bedollz” at info@bedollz.com . For the change or correction of your personal data can also be done through the registration page of www.bedollz.com . Please be advised that we will do our utmost to protect your personal data, but protecting your password on our website is also up to you.

SECURE TRANSACTIONS

www.bedollz.com is committed to ensuring the security and integrity of the data it collects about its website users. www.bedollz.com has adopted procedures that protect the personal data that users submit to their website or provide them by any other means (eg by telephone). These procedures protect user data from any unauthorized access or disclosure, loss or misuse, and change or destruction. They also help to verify that these items are accurate and are used correctly. Access to your personal data is only granted to personal or direct associates with the Company who are required to have such information for the servicing of orders. In the event of a violation of data that contains personal data, the Company will comply with the applicable law on the notification of the violation. The user, as the data subject, has specific legal rights that the Company collects from him. The Company declares that it respects users’ rights.
The following list contains information about the legal rights of users as specified in the relevant provisions of the

Personal Data Protection Act: Right to withdraw consent: Where processing of your personal data is based on your consent, you may withdraw this consent at any time. Right of Correction: You can ask us to correct your personal data. We make reasonable efforts to keep your personal data in our possession or control and used on a continuous basis, accurate, complete, current and related, based on the latest information available to us. You also have the ability to check and correct your personal information by entering your personal account at www.bedollz.com.

Restriction right: You may ask us to restrict the processing of your personal data if you are questioning the accuracy of your personal data for the period we will need to verify the accuracy, – Processing is illegal and you are requesting the restriction of the processing instead of deleting your personal data, – We no longer need your personal data, but you need to support, exercise or defend legal claims, or – You object to processing for the period we verify whether our legitimate interests override yours.

Right of access : You may request information about personal data we hold about you, including information about the categories of personal data in our possession or control, for what purpose they are used, from which they were collected, if not from you directly, and to whom they have been notified, as appropriate. You can receive from us free of charge a copy of the personal data we hold for you. We reserve the right to charge a reasonable fee for any further copies that you may request.

Mobile Rights : Upon your request, we will transfer your data to another controller where technically feasible, provided that the processing is based on your consent or is necessary for the performance of a contract. Instead of receiving a copy of your personal information, you can ask us to transfer the data to another editor, who will tell us, directly.

Right of deletion : You may ask us to delete your personal data, where personal data is no longer necessary in relation to the purposes for which it was collected or processed.You have the right to object to further processing of your personal data and exercise this right processing based on your consent, withdrawing your consent and no other legal basis for processing your personal data has been processed illegally whether processing is necessary to comply with a legal obligation that requires treatment by us and in particular for legal obligations to perform a task to support, exercise or defend legal claims.

Right of objection: You may object at any time to the processing of your personal data because of your particular situation, provided that processing is not based on your own consent but in our legitimate interest or in legitimate third party interests. In this case, we will no longer process your personal data unless we can demonstrate overriding legitimate reasons and a superior interest in processing or supporting, exercising or defending legal claims. If you are opposed to processing, please specify whether you wish to delete your personal data or restrict our processing by us.

Right to Submit a Complaint: In the event of an alleged breach of applicable privacy laws, you may file a complaint with the Data Protection Supervisor in the country where you live or in which the alleged violation was presented.

Please note:
Time period: We will try to meet your request within 30 days. However, the deadline may be extended for specific reasons relating to the specific legal right or complexity of your request.

Restricting access: In some cases, we may not be able to provide access to all or some of your personal data by law. In this case, the Company is required to disclose the reason for the
refusal.

Non-recognition : In some cases, we may not be able to search for your personal data because of the IDs you provide in your application. In such cases, where we can not identify you as a data subject, we are not in a position to comply with your request to perform your legal rights as described in this article unless you provide us with additional information that allows us to identify you.

Exercise of your legal rights: In order to exercise your legal rights, please contact us in writing via e-mail at info@bedollz.com.

STORING AND KEEPING PERSONAL INFORMATION

In general, we will delete the personal data we collect from you if it is no longer necessary to achieve the purposes for which it was originally collected. However, we may be asked to store your personal data for longer because of legal provisions. In addition, we will not delete all of your personal information if you have asked us not to communicate with you in the future. For the reason being, the Company maintains records that contain information about people who do not wish to communicate with them in the future. Please address questions on data protection and any requests for the exercise of your legal rights to the data controller at cs@bedollz.com . As Bedollz expands, updates and improves its website, and its related products and services, it will update this policy as well. We encourage you to read this process at regular intervals to be informed of any changes to the content of this privacy policy. This policy will be modified from time to time without prior notice to users. If you use this website on the one hand and you have declared that you are an adult as its entry, browsing and general use is strictly addressed to persons over the age of 18, you acknowledge and consent to this Privacy Statement as well as to the terms and conditions of use of the website that has been announced through it.

TRANSFER OF BUSINESS

With respect to any reorganization, restructuring, merger or sale or other transfer of assets, we will transfer data, including personal data, to a reasonable extent and provided that the recipient agrees to respect your personal data in a manner consistent with the applicable data protection laws. We will continue to ensure the confidentiality of any personal data and we will inform the affected individuals before the personal data is subject to a different privacy policy.

PURCHASE OF GOODS

To facilitate your search, we have divided our products into core categories. In each category there are related filters that help you narrow your search easily and quickly. “Bedollz” makes every effort to provide high quality services. Nevertheless, errors can not be ruled out in prices and secondary product features and it can not be ensured that there will be no interruption of the website or “human” errors when updating / listing the price of a product. For safety and market efficiency, we invite you to find out that a product is offered at an abnormally low or high price compared to its market value before proceeding with its order by contacting the Sales Department via the contact form on the site. When you complete your order entry, you will receive an automated e-mail listing your order details. You can see the evolution of your order through the e-shop at the “Management” link. Generally, if your order has a pending issue, then an e-mail will be sent to you. Alternatively, we will contact you at the phones you have given us when registering or registering your order at www.bedollz.com . These emails invite you to make sure they can reach you and keep them throughout our transaction. It is your responsibility, in case you do not receive the relevant e-mail, in accordance with the general terms and conditions governing our transactions, to inform us without delay.

RETURN POLICY
WITHDRAWAL-RETURN

As the products marketed by the Company are of special interest and personalized for health and hygiene reasons, no right of withdrawal is acknowledged for any reason and cause, since each product is built according to the requirements of the Customer and unique and can not be available further. The Company has established a strict system of controlling the products it trades at all stages of the process from production to packaging and sending to the Customer.

Therefore, you are not entitled to return the goods unless: (

a) you have been supplied with products that are otherwise or substantially different from those you ordered;

(b) if there is a serious defect in the product could not be restored with the tools that accompany it and according to the instructions given to you with the relevant video on the packaging of the product. If this occurs and is notified to the Company within 24 hours of receipt, it may – depending on the defect of the product and its inability to repair with the tools accompanying the product – to be replaced;

c) if the product was destroyed during arrival to the customer. In these cases, the product to be replaced must be accompanied by the original proof of purchase. In all the above cases, the products to be replaced must be in the condition received by the customer, complete and undamaged, and their packaging is the one that normally accompanies the product and is in perfect condition, together with all the documents accompanied by the product (eg DAT, Retail and so on). In any case, return and replacement is possible under the following conditions:

1. If you contact within 24 hours of receipt with “Bedollz” to declare your intention.

2.If the product is accompanied by all necessary documents proving the transaction (eg receipt, proof of purchase and so on). In case of cancellation of the transaction for the above mentioned reasons, the refund of the original purchase is made in the same way as the initial payment of the customer to the Company and if after the Company’s control has been accepted the return of the product . In particular, in case of credit card billing, the Company will be obliged to inform the issuing Bank about the cancellation of the transaction and the bank will then proceed to any transaction provided for under the contract it has concluded with the customer without any responsibility of the Company no longer . The Company, following this update, has no responsibility for the time and manner of execution of the settlement, governed by the aforementioned contract. In the case of a bank wire transfer, a bank wire transfer will be made from the Company’s accounts the customer. In the case of cash payment, if the customer had chosen the “pick-up” option, he would be refunded to him from the store where he received the receipt. If products are returned damaged or incomplete, the online store does not return any amount. The cost of dispatch both for the return of the products to the Company and for the return to the customs of the replaced product shall be borne by the Customer. “Bedollz” is liable for damages in the event of a defect only if this is caused by their fault, so they are not responsible for negligence.

ORDER CANCELLATION

Cancellation of the order is allowed before the sales process begins, and in any case prior to the start of the shipment process. Before you complete your order during the online ordering process, you can remove the quantities of products from your cart by clicking on the delete button. If the online order has been completed but the product has not been invoiced / sent yet you can call on 0032499142062 and we will take over the cancellation of your order. In this case, you will be charged with the cancellation cost of the % of the order. If your order has already been invoiced and the dispatch process has begun, cancellations are not allowed because the products sold are customized products of a special nature and features made in accordance with customer preference.

PAYMENT METHODS

PAYMENT BETWEEN A BANK WITH A CREDIT CARD

The Company works with ING BELGIUM BANK for debit / credit card payment. Payment by credit card is a completely secure payment method for our customers. The company will never know your card or account information. In order to pay for the order, using a credit card you will follow the procedures of the Bank with which you cooperate without the www.bedollz .com contact in any way with your card details and data. This information is transferred by you using an encrypted connection to the bank through the bank’s secure transaction systems. If your bank approves the transaction, it will be sent to www.bedollz.com to obtain the relevant approval to complete the order. In case you choose to pay by credit card you should be present when you receive your order with your credit card and your identity. In this case, the order can not be received by a third party. The same applies if you order on behalf of a company. In this case, the card must be corporate and the recipient’s name must be on the card. When placing an order, the purchase agreement is made after the transfer of your payment has been completed.

BANK PAYMENT BY DEPOSIT IN BANK ACCOUNT

Payment by depositing the price to a Bank Account is also a completely secure payment method for our clients. The Company will never know your account information. When placing an order, the purchase agreement is made after the transfer of your payment has been completed. Please note that the payment to the bank account must be completed within two days of the order being submitted. The order can not be dispatched before the above deadline. If the transfer of funds to the bank account held by the Company in the above bank is not completed within two days of the submission of the order by the Customer, the Company is entitled to cancel the order without notice.

PAYPAL PAYMENT

The Company works with PayPal. Payment with PayPal is a completely secure payment method for our customers. The Company will never know your account information. To pay for the order, you are directed to the PayPal website without the Company contacting your account details and data in any way. If Pay Pal approves the transaction, we will send it to www.bedollz.com to obtain the order. In case you choose to pay via PayPal, you must be present when you receive your order with your identity. In this case, the order can not be received by a third party. The same applies if you order on behalf of a company. When placing an order, the purchase agreement is made after the transfer of your payment has been completed.

ORDER DELIVERY OF PRODUCT EXPENSES

The Company works with UPS – DHL – POST NL to send your products to you in a safe and discreet package that does not disclose the contents of the package. If you wish to receive the parcel in a different address from the one you have indicated to us, you should immediately notify us by email before the shipping process begins. Your order ends when you accept the message displayed on the ‘order to pay’ screen. Directly, when you place your order, you receive the following message: “Thank you, your order was successfully registered with PAXxxxxxx. Please check your e-mail. We have sent you an email with the details of your order. “In this e-mail you are communicating the order’s shipping number so that you can track it. Dates and delivery times: Delivery days are from 14 to 20 business days for dolls and from 5 to 8 business days for other products and accessories. As long as the cost of the order is over 100 Euros, shipment is free of charge. The cost of sending the order in cases where there is no free shipping is charged exclusively to the customer. Before choosing the way the products are shipped, we would recommend that you be informed about the tax and customs regime for foreign shipments (express or simple) in your country, as customs duties and customs duties may be imposed in addition to shipping costs.

ORDER DELIVERY

Your order may be delayed for the following reasons: – The product has been delayed to b shipped by our supplier: In such a case, we will contact you to ask if you would like to deliver your order without this product or to your we propose an alternative. – The product you ordered has been removed and is no longer available: In this case we will contact you directly to give you all the alternatives. – During periods of extreme weather or strikes, and in any case of force majeure that may affect the delivery and delivery of your order. – If it is impossible to communicate with you by telephone and / or e-mail (if there is a problem with your order, either in relation to the product or in connection with the payment) because the data you have entered are not properly up-to-date.

CURRENCY

The listed currencies are informative and all transactions are in Euro (€).

ALTERNATIVE SOLUTION OF DISPUTES

In accordance with European Directive 2011/83 EU of 25 October 2011, which was incorporated in Belgian law on 21 December 2013 “Market Practices and Consumer Protection” in the Code of Economic Law, there is now also the possibility of resolving consumer disputes electronically through the Alternative Resolution Procedure Dispute Resolution (ADR) across the European